Technical Manager (m/f/d)

Role Overview:

We are seeking a highly skilled and experienced Technical Manager to lead the technical delivery of complex identity management projects worldwide. This position focuses on the full delivery lifecycle - from design to handover - of complex systems including identity documents, secure IT infrastructure, personalization equipment, database migration, PKI, system integration, and secure operations. The ideal candidate is a project-experienced delivery expert with a deep understanding of both hardware and system-level deployments in field environments.

This position is based in Munich, with frequent coordination with international teams and project stakeholders.

Key Responsibilities:

• Technical Delivery & Project Execution:
  • Drive the end-to-end technical delivery of identity infrastructure projects in coordination with the project managers.
  • Ensure timely, secure, and high-quality delivery of: identity document systems, secure hardware, PKI, databases, APIs, and platforms,
  • Coordinate cross-functional technical teams and vendors, ensuring smooth integration and operational readiness.
• Infrastructure & Integration:
  • Lead infrastructure setup, including deployment of IT equipment, biometric and personalization hardware, and networking components,
  • Oversee integration of platform software with physical systems, APIs, PKI, and national registries,
  • Ensure successful data migration, system hardening, and field testing for Go-Live.
• Onsite Operations & Handover:
  • Prepare onsite installations and guide configuration of hardware and secure environments in-country,
  • Conduct handover to local operations teams with detailed documentation, training, and operational guidance,
  • Support ramp-up of operations and resolve initial technical bottlenecks on the ground.
• Stakeholder & Vendor Coordination:
  • Serve as the key technical point of contact for customers, partners, and government stakeholders,
  • Manage collaboration with hardware suppliers, software vendors, integration partners, and local authorities,
  • Provide clear reporting and updates to internal and external stakeholders.
• Quality, Compliance & Improvement:
  • Stay informed about trends and advancements in identity management technologies,
  • Analyze competitor solutions and industry best practices to provide insights for product development,
  • Advise management on opportunities for innovation and improvement.

• Bachelor's or Master’s degree in Engineering, IT, or a related technical discipline,
• Minimum 7 years of experience in technical delivery of infrastructure or public sector projects, preferably in emerging countries,
• Demonstrated experience with secure identity systems, biometric or personalization solutions, and infrastructure projects,
• Strong understanding of hardware/software integration, database migrations, PKI, and field deployments,
• Experience in managing complex deployments across multiple countries and technical domains,
• Strong leadership, communication, and coordination skills in multicultural and field environment,
• Fluency in English; knowledge of German and/or French is a strong plus,
• Willingness to travel internationally and work on-site during key phases.

•  A responsible position with room for creativity and development,
• An international working environment characterized by team spirit and mutual appreciation,
• Direct reporting line to experienced senior management,
• An extraordinary and exciting product portfolio,
• Flexible working hours,
• Modern Office Environment,
• Company Health Insurance.

Start of Employment:

As soon as possible.

For any questions about the job offering don’t hesitate to contact our HR-Department:

Gisela Schmöger

Phone: +49 89 9545394-13

Email: careers@augentic.com